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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marisol Espinal

July 19, 2024

5  out of  5
rating by Marisol Espinal
"Devin was extremely helpful in assisting me with concerns i had about my auto coverage increasing. He was professional and helped me come to the best solution. Thank you for your help!"
We responded:
"Thank you for the great Review and going with State Farm for your auto insurance! "
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matthew wiedemann

May 1, 2024

5  out of  5
rating by matthew wiedemann
"If you want good service and wonderful people to help you with all insurance and banking needs - call these guys!"
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Belinda Lacoste

April 21, 2024

1  out of  5
rating by Belinda Lacoste
"Keeps going up and up. Almost $700 for 1 new and 2 old cars. Looking now"
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Jimmy Craven

October 28, 2021

5  out of  5
rating by Jimmy Craven
"We have multiple insurance lines with Will Tweed and his team and have been very pleased with the price and level of service we receive. Claims process is easy through the App (this was evident after claims from past hail storms and the ice storm in North Texas in Feb 2021). Even after shopping coverage and price with other carriers, State Farm still comes through with the best value. Thanks again"
We responded:
"Thanks Jimmy! Appreciate the 5 star review of my office and being a client over 10 years!!"
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Frank loizzo

December 6, 2020

1  out of  5
rating by Frank loizzo
"Worst Agent i have ever had! can not get a hold of anyone. They removed my home owners insurance and added home owners insurance for a home i don't even live at. I sold my vehicle over a month ago and have had 2 bills with a car i don't even own. When i do finally get ahold of someone from the office, they say they are fixing it now and will call back to confirm in just a few minutes... they don't call back and they don't change anything. FIND ANY OTHER AGENT OUT THERE BESIDES THIS OFFICE!"
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Gary Souslin

November 23, 2020

5  out of  5
rating by Gary Souslin
"I called in and got a quote. Matt was very professional and knowledgeable about several different products that I purchased."
We responded:
"Thank you Gary. We appreciate it and thank you for your business!"
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matthew wiedemann

November 23, 2020

5  out of  5
rating by matthew wiedemann
"These guys are the BEST at all things insurance and banking!"
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Holly Wiedemann

November 23, 2020

5  out of  5
rating by Holly Wiedemann
"Wow! These guys know what they are doing and ALWAYS go out of their way to do what they can to help me!"
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Chris Mitchell

November 21, 2020

2  out of  5
rating by Chris Mitchell
"I would have to call multiple times and leave messages and follow up on policy changes repeatedly. I finally switched. I got tired of them not being responsive."
We responded:
"Chris. I have searched your number in my database of clients and you are with an agent that is no longer with State Farm. We were here to temporally service your policies and take care of you. I also looked for your number in my phone logs and past messages, none of which have shown you have called my office. Feel free if you have any additional questions at will@willtweed.com or call my direct office phone 972-242-0393. Not your former agents phone number."
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Zhang John

October 7, 2020

1  out of  5
rating by Zhang John
"My wife requested a quote and tried to contact them for weeks, but didnt receive respond back at all."
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Mushtaq ali

August 14, 2020

5  out of  5
rating by Mushtaq ali
"Nesta Street is a true professional. He knows insurance like a back of his hand. He walked me thru the complicated issues about insurance and broke it down in layman terms where i would understand it"
We responded:
"Thank you for the great review!"
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Chuck Wilson

January 16, 2020

5  out of  5
rating by Chuck Wilson
"Been with Will Tweed every since he took over. Great Experience"
We responded:
"Thank you very much Chuck for the review. We are thankful for the opportunity to help you with your auto insurance and home insurance!"
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Jose Zuniga

August 22, 2019

5  out of  5
rating by Jose Zuniga
"The staff is all very kind, patient and knowledgeable. It is not common to find good customer service like this anymore."
We responded:
"Thanks for the review! Look forward to handle your insurance and financial needs in the future."
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Mike Buchanan

August 7, 2019

5  out of  5
rating by Mike Buchanan
"Awesome branch to work with! Susan, Wendy, and Will have been amazing and they are on point when I need something looked at. I left them to go to another big name insurance company and I eventually because I loved working with them so much. I definitely recommend Will's branch... And they're local!"
We responded:
"Thanks Michael. We are glad you came back to State Farm and look forward to taking care of you!"
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M Rosales

July 16, 2019

5  out of  5
rating by M Rosales
"Was here on 7/16/19 , Susan was very helpful helping me with an issue i had with my online banking , she did a fantastic and very profesional job with us . thank you!"
We responded:
"Thank you for the review and glad your account has been taken care of! Will"
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PizzaGod

January 26, 2019

5  out of  5
rating by PizzaGod
"These guys always have my back"
We responded:
"Thanks for the Five Star Review"
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김에이미

January 9, 2019

5  out of  5
rating by 김에이미
"자동차 보험때문에 방문했는데 친절하게 상담해주고 좋은 설계와 좋은 가격에 견적을 받아서 가입을 했습니다. I went there for car insurace quote. Everyone was so nice and kind. They explained the policies very well. I was so satisfied with this office. My first time with state farm!! Awesome!!"
We responded:
"Thank you for reaching out to our office for a car insurance quote and we are glad you decided to come to State Farm."
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sammie v.

January 8, 2019

5  out of  5
rating by sammie v.
"Just wanted to share my experience with State Farm.. I left another very well known Insurance company do to poor communication and service. I am so Thankful and blessed to have him by my side ... Thank you Will for the Great service you have given us !!!!!"
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Holly Wiedemann

January 8, 2019

5  out of  5
rating by Holly Wiedemann
"The customer service at this State Farm office is phenomenal! Thank you for always being so helpful with every concern I have! Y'all are awesome!"
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Leslie Andrade

January 8, 2019

5  out of  5
rating by Leslie Andrade
"Hello family and friends, I’ve been with Statefarm for the last 20 years,and Will tweed has been my agent for 10 years now, his stuff is very professional friendly, his got a team of awesome people, I recommend Will’s agency, they handled all my insurance needs. To us they are part of our extended Family, Wendy is always going abobe and beyond to make sure that my auto, home, banking, and life insurance are meeting my needs and my family’s. Thank you Will for been part of such a grate company, and for all the help to bring to us. We are very grateful."
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Mitch Strobl

May 31, 2018

5  out of  5
rating by Mitch Strobl
"Will has been a pleasure to work with and I would recommend him in a heartbeat. He's super responsive, more than fair with his insurance packages, and has a great team around him. If you're shopping around and want a solid agent, go with Will. You won't regret it."
We responded:
"Thanks Mitch! Really appreciate the review. Will"
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Carol Hill

June 6, 2013

5  out of  5
rating by Carol Hill
"Will Tweed's office was very helpful and provided thorough explanations of all my insurance options. I felt all my needs were met and all my concerns addressed. I would definitely recommend. Thanks Will Tweed!"
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Randy McCoy

February 11, 2013

5  out of  5
rating by Randy McCoy
"Will is excellent, his office staff is always very accommodating, someone answers the phone every time you call, and they are fast to handle whatever issue you might have at the moment. As a busy sales executive myself, I recognize the time and effort his office puts forth to insure they continue earning my business and I have a great appreciation for it. I don’t foresee ever having a reason to change based on my experience. In a day and time when so many people expect something for nothing, he takes nothing for granted and wants to make sure you are getting more than your money's worth. Take the couple minutes to call his office, you'll be glad you did."
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Andie Cannon

January 31, 2013

5  out of  5
rating by Andie Cannon
"This office really helped me out and made insurance easy! Thanks.."
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Brittany Gipson

August 24, 2012

5  out of  5
rating by Brittany Gipson
"I started my account back in April of this year with Will Tweed in Carrollton. The service there is amazing and the people are super polite and if you don't understand something, just ask! They won't think you're dumb for asking something you don't know. They try to help. I currently have life insurance, car insurance and my father has renters insurance which makes the bill much cheaper along with a few other things. If you want friendly service and LOVE your money, go to these guys. No joke. They are awesome!"